為進一步做好供(gong)(gong)熱(re)服(fu)務工(gong)作，為石(shi)島供(gong)(gong)暖用戶提供(gong)(gong)更優(you)質服(fu)務。近日(ri)，榮成(cheng)石(shi)島水發(fa)供(gong)(gong)熱(re)有限(xian)公(gong)司(si)（榮成(cheng)昊陽熱(re)電(dian)有限(xian)責任公(gong)司(si)下屬子公(gong)司(si)）對供(gong)(gong)熱(re)管理系統進行優(you)化(hua)、維護、升級，為做好2020-2021年供(gong)(gong)暖季服(fu)務工(gong)作提供(gong)(gong)可靠保(bao)障。

為積(ji)極適應不(bu)斷新(xin)增供(gong)(gong)暖(nuan)(nuan)用(yong)戶數量(liang)，滿足(zu)供(gong)(gong)暖(nuan)(nuan)服(fu)(fu)(fu)(fu)(fu)務多樣(yang)化的(de)需(xu)求，公(gong)司(si)對客(ke)(ke)服(fu)(fu)(fu)(fu)(fu)供(gong)(gong)熱管(guan)理(li)系(xi)(xi)統(tong)(tong)(tong)進行更(geng)新(xin)維護，系(xi)(xi)統(tong)(tong)(tong)服(fu)(fu)(fu)(fu)(fu)務功(gong)能(neng)更(geng)加完善、操(cao)作(zuo)(zuo)更(geng)加流(liu)暢、效(xiao)率更(geng)加高(gao)效(xiao)，大大促(cu)進了客(ke)(ke)服(fu)(fu)(fu)(fu)(fu)工作(zuo)(zuo)的(de)開展，2019-2020年供(gong)(gong)暖(nuan)(nuan)季(ji)用(yong)戶滿意(yi)度(du)創出(chu)歷(li)史(shi)新(xin)高(gao)。2020-2021年供(gong)(gong)暖(nuan)(nuan)季(ji)日益臨近(jin)，為了給用(yong)戶提供(gong)(gong)優(you)質、高(gao)效(xiao)、快捷的(de)服(fu)(fu)(fu)(fu)(fu)務，客(ke)(ke)服(fu)(fu)(fu)(fu)(fu)部(bu)專門給聘請軟件工程(cheng)師(shi)對上一(yi)供(gong)(gong)暖(nuan)(nuan)季(ji)系(xi)(xi)統(tong)(tong)(tong)中(zhong)使用(yong)中(zhong)的(de)問(wen)題(ti)與(yu)不(bu)足(zu)，結合新(xin)形(xing)勢下的(de)用(yong)戶需(xu)求，對系(xi)(xi)統(tong)(tong)(tong)功(gong)能(neng)、操(cao)作(zuo)(zuo)性能(neng)進行進一(yi)步優(you)化，使供(gong)(gong)熱管(guan)理(li)系(xi)(xi)統(tong)(tong)(tong)更(geng)加完善，操(cao)作(zuo)(zuo)更(geng)加便捷，實(shi)現了客(ke)(ke)服(fu)(fu)(fu)(fu)(fu)業務數據處(chu)(chu)理(li)的(de)全(quan)程(cheng)記錄、可追溯分析，處(chu)(chu)理(li)流(liu)程(cheng)高(gao)效(xiao)快捷。

通過對供(gong)(gong)(gong)(gong)熱(re)管(guan)理(li)系統維(wei)護升級，通過對供(gong)(gong)(gong)(gong)熱(re)系統的(de)實(shi)操(cao)(cao)指導，使客服(fu)人員對供(gong)(gong)(gong)(gong)熱(re)管(guan)理(li)系統操(cao)(cao)作(zuo)有(you)了(le)更加深入(ru)的(de)了(le)解，大(da)(da)家對系統操(cao)(cao)作(zuo)水平有(you)了(le)進一步(bu)提(ti)升，確保每個(ge)處理(li)環節都(dou)能(neng)做到精細、準確、高效(xiao)、快(kuai)捷。客服(fu)部全體(ti)工(gong)作(zuo)人員有(you)信(xin)心(xin)、有(you)能(neng)力圓滿完(wan)成(cheng)2020-2021年度供(gong)(gong)(gong)(gong)暖服(fu)務工(gong)作(zuo)，為石島地區廣大(da)(da)供(gong)(gong)(gong)(gong)熱(re)用戶提(ti)供(gong)(gong)(gong)(gong)更優質的(de)服(fu)務。（宋蕾 方銘鑠 供(gong)(gong)(gong)(gong)稿(gao)）